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For HOTSWAP PCB, always support your socket firmly from the back (S area) while you’re installing switches. Failure in doing so can result in your hotswap socket getting pushed off its pad on the PCB (X) and the socket will no longer work. Based on your soldering knowledge, you may attempt fixing it at your own discretion. Qwertykeys and all of our vendors will not replace parts damaged by customers with mishandling.

Hotswap PCB that is no-longer functioning because of the detached hotswap socket
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